IT employee Service Desk (m/f/d)

Your tasks:

• together with your team, you are responsible for all operational tasks of the service desk across the company
• prioritization and documentation via a ticket system
• analyzing errors and initiating the respective measures
• supporting strategic partners in the service desk environment together with IT vendor management
• support in various IT projects

Your profile:

• completed apprenticeship, also career changers are welcome
• you are very familiar with common hardware and software (MS Office, Windows 10, printers, networks, etc.)
• high service orientation and problem solving skills
• IT affinity, quick comprehension, as well as communication and team skills

Our offer:

• permanent employment contract
• working in a small team and a pleasant working atmosphere
• opportunities for further education and training
• short decision-making processes, flat hierarchies and respectful interaction in a family-run company
• modern working environment, free parking and good transport connections
• employee benefits and a monthly tax-free payment in kind 
• fair, performance-based remuneration system with guaranteed punctual salary payment
• joint activities and events (e.g. summer party, Christmas party)